Learning Community
Navigation Guide
Contents
Select a topic below to go directly to that section.
Logging in to the Learning Community . . . . . . . . . . | |
The Learner's Dashboard . . . . . . . . . . . . . . . . . . . . . . | |
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | |
Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . | |
Learning Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
CoreLogic Learning Community:
- Navigation
- Log-In to Learning Community
1. Click the link: https://corelogiclearning.thoughtindustries.com/learn/sign_in
*Bookmarked this URL for quick access in the future.
2. Enter your email address and password.
3. Select the Forgot your password? hyperlink if you can't remember your password.
The Learner's Dashboard
The Dashboard displays your current and completed learning. See below for information on the different tabs. (Please note, you may not see all of these if you do not have items in these categories).
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My Learning: Current Courses or Assigned Courses. |
Events: Virtual Training or In-Person Training. |
Learning Paths: Collection of Courses required for a Training Program. |
Completed: All courses, learning paths, and events that you have completed. You can access the courses again from this tab. |
Certificates: If a course or learning path included a certificate of completion, you can find those here. |
The Learner's Dashboard
Welcome to the redesigned CLC Dashboard that features content from our many CoreLogic Products.
To get started, select a product to find a list of current educational opportunities. Featured New User content is located at the top and any live virtual instructor led training is listed towards the bottom of the page.
The Learner's Dashboard
If you are a vendor and work for more than one company that provides CoreLogic training, then you will have multiple dashboards.
Different companies have different training requirements so these dashboards may look different.
To switch between dashboards, use the drop down box at the top of the screen.
To view your account click the carrot by your name in the top right-hand corner.
A drop down appears, and then select either Account or Transcript.
Events
There are several ways live training Events may appear on your dashboard in the My Learning section.
Events that have been:
- Assigned to you
- Registered by you
- From the Course Catalogue or
- Within a learning path
- Starting or Rescheduling Events:
1. Click the Events tab
2. Select Start VILT/Webinar to access the event
3. Select the Reschedule hyperlink to choose a new date/time (if applicable)
Once the Event opens, if there are self-paced learning or resources available, they will be displayed similarly to the example below.
When you are assigned training, it may be a virtual instructor-led training event referred to as VILT/Webinar or an in-person training displayed as Live Training.
Self-Paced Training (pre-work) may be associated with VILT/Webinars and Live Training.
- Start the Event to see if there is pre-work
- Complete the pre-work before attending the Event
Courses
Courses and the self-paced learning included with Events are both structured the same way. There are a few areas to watch when starting a course.
- Completing a Course:
1. Select Continue or Start Course from the Dashboard
2. Watch for the indicators in the course to show when Sections, Lessons, and Pages have been completed
3. Review the course content
4. Pass the Assessment, if Applicable
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Sections
Lessons
Pages
Visual indicators in the left panel will show your progression and completion of training.
Look for the Green Circles to show a page has been viewed and a Green Check Mark to show a Lesson is complete.
Page Unviewed
Page View Started
Page View Completed
Lesson Completed
Before leaving a Course, be sure to check out any resources using the Resources Menu located here.
As you navigate through the course, you can use the menu on the left or the page arrows on the right side of the screen.
When a section of the course is completed, the following message will appear:
The Learning Experience
Look for these icons throughout the course! They'll help indicate what is expected of you for each lesson page.
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Read presentations and articles
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Watch videos
🧩
Participate in learning activities
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Check your understanding with
Knowledge Checks & Assessments
Practice in Claims Workspace & Estimate
Slide Show
Some course material will be presented as a slide show. When you select the page, the slide show starts on the first slide. Click the NEXT SLIDE button to view all the slides. When all the slides are viewed, proceed to the next page or lesson.
Videos
Most courses contain videos. The video's title will display the viewing length - HH:MM:SS.
You can view the video in full screen by selecting the indicated icon.
Interactive Activities
To offer a learning experience that encourages learner participation, several activities have been added to courses to build or test knowledge.
All Interactive activities will include instructions on how to proceed, but below are some of the most common.
- The Steps:
- Select a question or phrase
- Select the information icon to learn more
- The Steps:
- Select a target icon on the image
- Read the information presented
Hands-On Activities
Hands-on activities are a normal part of most courses. There are 2 important things to remember to be successful in participating in these activities.
Install Mobile Claims.
This must be completed before you begin training. For help, click the icon to check out the job aid.
Accept your CoreLogic Claims University training account
for Claims Connect and Mobile Claims as soon as possible.
Do all of your hands-on practice in that training account.
Practice Claims
The training will instruct you to create a practice claim before working in Mobile Claims or Claims Connect. This claim is where you can build skills in both applications. Instructions are provided on how to set up this claim. You typically only need to do this once, as you can use the same practice claim for multiple courses.
CoreLogic Claims University
The CoreLogic Claims University (CCU) Training Account is a training environment where you can learn more about Mobile Claims and Claims Connect using the practice claim that you create.
Benefits of using a Training Account:
- Prevents unintentional charges for new claims in your production account
- Allows the CoreLogic Training team to support you better
- Provides a consistent place to practice while training
*All learning community members use this account, do not use any personally identifiable information in your training claim.
Knowledge Checks & Assessments
Most courses will include knowledge checks after a section and then an end of course assessment. You can use your notes and the CoreLogic® Claims Platform to answer the questions. Some courses will not show complete until the end of course assessment is passed.
Learning Paths
A Learning Path is a collection of courses designed for specific training. You may be automatically registered for a Learning Path which will show on your dashboard.
- Completing a Learning Path:
1. Select Continue or Start Learning Path from the Dashboard
2. Complete the courses in the order presented
3. Register early for the VILT event associated, if applicable
4. Pass the end-of-training Assessment, if applicable
Learning Paths
Learn more about the structure below.
Milestones:
This learning path has 2 milestones outlined in the darker grey below.
Course in Progress
Course not Started
Completed Course
This Milestone will not become available until the one before is completed
Green Circle and Outline shows completed Milestone